Cookie Policy

The purpose of this Cookie Policy is to inform users about the procedures followed to gather the information provided when visiting the website (hereinafter, “Website”) using cookies or other monitoring technologies.

The Data Controller of the data collected through the Website is: Enel Italia S.p.A., with head office located in Rome, Viale Regina Margherita 125, Group IVA Enel VAT number 15844561009, Tax ID 06377691008 (hereinafter,

The data will be processed in compliance with the provisions of applicable standards on personal data protection.


What are “cookies”?

Cookies are small text files that websites send to users’ devices (e.g. computer, tablet, smartphone, notebook, etc.), where they are saved and then sent back to the same sites on the user’s next visit. Cookies may require the user’s prior consent.

Cookies allow the device on which they are stored to be identified for the entire period of their validity or registration. During visits to the Website, navigation-related information received from the user’s device may be stored in cookies installed on the device.

Cookies perform different functions and make navigating the Website more efficient by remembering the user’s preferences and enhancing their navigation experience. They can also help personalize the advertisements shown during navigation and the marketing activities aimed at the user, ensuring that they reflect his/her interests and preferences.

Cookie settings can be changed at any time. The following information provides further detail about the cookies used by the Website and the ways the settings relating to them can be managed.


Types of Cookies used

When a user connects to the Website via their web browser, cookies may be installed on their device in order to enable the Website to recognize that device, ensuring the effective use of the Website for the lifetime of the cookies, and to collect information on accesses to the Website.

When navigating the Website, cookies may also be sent to the device from other sites or servers (i.e. “third parties”); these may contain certain elements (e.g. images, maps, sound, specific links to pages in other domains) present on the site being visited. With regard to this profile, these may be:

First party cookies, sent directly by Enel Italy to the user’s device.

Third party cookies, which are sent by a third party but on Enel Italia’s behalf.

Depending on the purpose of the cookies, these can be divided into:

Technical cookies: their use does not require the user’s consent and is strictly limited to the transmission of session-identifying data (numbers generated randomly by the server) necessary for the secure, efficient navigation of the Website; these are not persistent cookies stored on the user’s computer but are erased when the browser is closed. These cookies are used for security reasons and to improve the service offered to users.

Cookie Analytics: Enel uses cookie analytics to analyze the number of users that visit the Website and the ways in which the Website is used, collecting the information in aggregate form. This kind of cookie can be considered a technical cookie, and therefore does not require the user’s consent. Instead, when it can identify the user, the user’s consent is required.

Profiling cookies: this kind of cookie requires the user’s consent. Profiling cookies create user profiles and are used to send out advertising messages that reflect the preferences expressed by the user while surfing the web or to enhance their navigation experience. These cookies can be used for this purpose only with the user’s consent.


Managing cookies using the cookie consent management tool

You can select the preferences for cookies using the provided dynamic banner prompted when accessing the Website for the first time. The user may always update his/her preferences at a later time by going to “Cookie Preferences” located at the footer of the visited web page.


Social Plug-ins

The Website contains plug-ins of social networks (for example Facebook, Twitter, Google+, Pinterest, etc). By accessing a page of the Website with a similar plug-in, the browser connects itself directly to the social network servers and the plug-in is viewed on the screen thanks to the connection with the browser.

Even if the user is not registered with social networks, websites with active social plug-ins can send data to said networks. Through an active plug-in, every time a user accesses the Website, a cookie will be encoded. When the user’s browser is connected with a network server, this cookie is sent without request and the network could create a profile that recalls the websites that the user has visited. In this case, the encoding can be traced to a person, for example, when the user accesses a social network.

If the user does not wish to associate the visit of the pages of the Website to his/her social account, the user must log-off according to the methods suggested by the main social networks so that the social plug-ins can be disabled.

For more information on the processing and use of the data through social networks, as well as information on privacy protection settings, it is advisable to check the privacy policy statement of the respective social networks or websites. Below the links to the respective social networks:


Managing cookies through the browser's settings

Nearly all Internet browsers allow users to verify which cookies are present on their hard drives, block all cookies or receive a notice every time a cookie is installed. Nevertheless, in some cases, failure to install a cookie may result in the inability to use certain parts of the Website.

If you wish to change your preferences using Internet browsers, below are the main ways in which the most popular browsers enable users to choose their cookie use options:

For more information on cookies, even on how to view those that are configured on a device, on how to manage them or how to delete them, visit the website

For further information on user personal data processing, please read our Privacy Policy.